Customer Service/Office Administrator
Amtrim Ltd – Preston
£13.00 per hour | 28–38 hours per week | Permanent
We are looking for a friendly, organised and capable Customer Service & Office Administrator to join our small, busy team in Preston.
Amtrim Ltd is a well-established specialist manufacturing business providing bespoke marine, automotive and commercial trimming, upholstery and cover solutions. We’re a close-knit team and pride ourselves on friendly, personal service. Many of our customers return to us over the years, so building good relationships is an important part of the role.
You’ll often be the first point of contact for customers, helping to manage enquiries from initial contact and quotation through to booking and invoicing.
The role
Duties will include:
- Answering telephone calls and emails and dealing with customer enquiries
- Logging and maintaining enquiries on our CRM system
- Preparing, issuing and following up quotations
- Liaising with customers regarding bookings and ongoing work
- Raising invoices and taking cash and card payments
- General office administration and record keeping
- Working closely with our workshop and management team to keep customers informed
About you
We’re looking for someone who is:
- Friendly, confident and naturally good with people
- Organised, reliable and attentive to detail
- Comfortable managing several tasks and priorities
- Confident using computers, email and office software
- Comfortable with basic figures and financial administration
- Proactive, able to use their own initiative and work as part of a small team
Previous office administration or customer service experience would be an advantage. Experience with CRM or accounting software would also be useful, although training will be provided.
Hours & pay
We are flexible for the right person and would consider 28–38 hours per week, although ideally we’re looking for 36 hours or more.
The role is office based at our premises in Catforth, approximately 4 miles outside Preston. Thursday and Friday are essential working days, with flexibility around the remaining working pattern.
Due to our rural location, own transport is essential. Free parking is available on site.
Starting pay: £13.00 per hour.
Why join us?
We’re a friendly, close-knit team where people know and support one another. This isn’t a role where you’ll disappear into a large administration department. You’ll work closely with the whole team, get to know our customers and play an important part in the day-to-day running of the business.
For the right person, it’s an opportunity to make the role their own and become a genuinely important part of the team.
If you enjoy dealing with people, are naturally organised and like a varied role where no two days are quite the same, we’d be pleased to hear from you.
Apprentice Marine Trimmer / Upholsterer
Full-time | Permanent
Amtrim Ltd is a long-established specialist manufacturer of bespoke marine canopies, upholstery and textile products for the inland waterways and leisure marine industry.
Due to continued growth, we are looking for a practical and enthusiastic Apprentice Marine Trimmer / Upholsterer to join our workshop team.
This is an opportunity to learn a highly skilled trade within a well-respected company producing bespoke work rather than repetitive production-line manufacturing.
Apprenticeship & Training
The successful applicant will undertake a formal apprenticeship programme delivered in partnership with NLTG.
This will include:
- Workplace-based practical training at Amtrim
- Coursework and portfolio work
- Occasional attendance at NLTG’s training facility in Accrington
- Working towards a recognised Level 2 apprenticeship qualification in upholstery/interior textiles or a related discipline
The Role
You will work alongside experienced trimmers and fabricators, learning skills including:
- Marine upholstery
- Patterning and templating
- Industrial sewing
- Cutting and fitting fabrics
- Zip and fastening installation
- Framework preparation
- Use of specialist tools and machinery
- General workshop production
Our work includes:
- Narrowboat canopies and covers
- Marine seating and upholstery
- Bespoke industrial textile products
- Commercial and specialist fabric fabrication
What We’re Looking For
The ideal candidate will:
- Be practical and hands-on
- Have good attention to detail
- Be reliable and willing to learn
- Take pride in producing quality work
- Be able to work as part of a small team
- Have a genuine interest in making and manufacturing
Previous experience is not essential as full training will be provided, although hobbies or interests involving practical skills, woodworking, mechanics, sewing, fabrication or crafts would be advantageous.
What We Offer
- Full training in a specialist trade
- Long-term career prospects
- Friendly workshop environment
- Varied and interesting work
- Opportunity to work on bespoke projects rather than repetitive production work
Salary dependent on age and experience.
To apply, please send your CV together with a short covering note telling us a little about yourself and why the role interests you.
Our workshop is based in rustic farm buildings approximately 4 miles outside Preston , so own transport is essential .
Trainee Trimmer / Upholsterer
Full-time | Permanent
Amtrim Ltd designs and manufactures bespoke marine canopies, upholstery and specialist textile products for customers across the UK.
We are currently looking for a Trainee Trimmer / Upholsterer to join our growing production team.
This role would suit someone with some existing practical or workshop experience who is looking to develop specialist skills within a respected and growing business.
The Role
The successful applicant will assist with the manufacture of:
- Marine canopies and covers
- Boat upholstery
- Bespoke protective covers
- Commercial textile products
Duties will include:
- Measuring and cutting materials
- Industrial sewing
- Assembly and fitting work
- Installing zips, fasteners and fittings
- Assisting with patterning and templating
- General workshop production duties
Skills & Experience
Ideally you will:
- Have good practical ability
- Be confident using hand tools
- Have good attention to detail
- Be reliable and motivated
- Work well within a team environment
Experience in any of the following would be advantageous:
- Upholstery
- Sewing machining
- Vehicle trimming
- Marine trimming
- Joinery or fabrication
- Canvas work
- Soft furnishings
- Manufacturing or workshop environments
However, further training will be provided for the right person.
What We Offer
- Stable full-time position
- Ongoing training and development
- Varied bespoke work
- Modern workshop environment
- Opportunity to progress within the company
Salary negotiable depending on experience.
Please apply with CV and brief covering message
Industrial Sewing Machinist
Heavy Fabrics, Leather & Technical Textiles
Full-time | Permanent
Amtrim Ltd is seeking an experienced Industrial Sewing Machinist to join our busy production team.
We manufacture bespoke marine, commercial and industrial textile products using a wide range of heavy-duty materials including acrylic canvas, PVC, leather, vinyl and technical fabrics.
Due to increasing demand across both marine and commercial sectors, we are looking for someone confident working with heavy materials and industrial sewing equipment.
The Role
You will be involved in the production of:
- Marine canopies and covers
- Upholstery components
- Protective industrial covers
- Commercial textile products
- Heavy-duty fabric assemblies
Requirements
Applicants should ideally have experience with:
- Industrial walking-foot sewing machines
- Heavy fabrics and technical textiles
- Leather and vinyl work
- Zips, binding and assembly work
- Accurate and consistent stitching
- Working from patterns or templates
Experience in any of the following industries would be particularly useful:
- Marine trimming
- Vehicle trimming
- Upholstery
- Tarpaulin manufacture
- Tent or awning manufacture
- Industrial textiles
- Saddlery or leatherwork
Personal Qualities
We are looking for someone who:
- Takes pride in quality workmanship
- Has strong attention to detail
- Can work independently when required
- Is reliable and organised
- Works well as part of a team
What We Offer
- Interesting bespoke work
- Stable long-term position
- Friendly and skilled workshop environment
- Competitive pay based on experience
- Opportunity to work on varied projects rather than repetitive production runs
Salary dependent on experience.
To apply, please send your CV and a short introduction outlining your experience.
